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Your Care | Your Health | Your Home

Frequently Asked Questions

information at a glance

Quick Answers to Common Questions

Who owns Restvale?

Restvale is a Community Not for Profit Aged Care Facility, managed by a voluntary Board of Management.

Is Restvale an Accredited Aged Care Facility and Government Funded?

Yes. Restvale is a fully accredited Commonwealth Government subsidised Residential Aged Care Facility.

Can I stay at Restvale on Respite Care?

Respite accommodation is available for short stays, depending on your needs and your ACAT approval.
We prefer a minimum booking of 14 days up to the approved 63 days respite per financial year. Respite booking, well in advance is essential.

What is an ACAT Assessment and how do I obtain one?

An ACAT Assessment is an assessment required if you want to access aged care services through Restvale or any other Government fund Aged Care program.

This can be organised by calling My Aged Care on 1800 200 422 or by using the following website:

When can my family & friends visit me?

Restvale is the residents’ home and residents should continue to entertain visitors whenever they wish. 

There are no set hours for visiting.  We have resident lounges and family meeting areas if you have a larger group of people visiting. 

Visit our page about Safely Visiting Restvale and COVID Precautions for more information.

What are the Fees to stay at Restvale?

There is no quick answer to this question as we offer several option based upon each individual persons financial situation.  Please use the following link to see our ‘Fees & Charges’ section of our site for more information.  

Understanding Aged Care Fees

What's Next?

Coming to a decision about your Aged Care needs can be a long and complex process. Let us guide you through the important details.

Restvale is a private, comfortable sanctuary for short-term recuperation or a place to make your home.  

Click here to take a visual tour of Restvale.

Aged care fees and charges vary depending on your financial circumstances. 

Click here to know more.

Everything you love about your own home: warmth, laughter, family and community, and the care needed to take pleasure in your life – you will find at Restvale.

Click here to see life at Restvale.